A report published last week by the Institute of Practitioners in Advertising (IPA) shows that, whatever lip-service is placed by leading companies on the value of their brands, little of this is reflected in their books. The report is based on research carried out on the reports of
"those companies around the world with the highest consumer marketing spend andAccording to the IPA's website,
whose business models are largely based around the successful development and
maintenance of brands".
"Best practice in narrative reporting: an international perspective analyses 50 reports from the 2008- 2009 financial year, including the top 10 consumer marketing spenders from the USA, Europe and Asia, as well as a further 20 UK reports, representing top media spenders in the UK. Even though most of the companies state the importance of their brand they fail to provide enough information or analysis on why their brands are successful, highlighting a relatively untapped resource for marketers to show their credentials [Could they be coy in disclosing reasons for their success in case their competitors, unable to work the reasons out for themselves, suddenly realised them when reading their annual report?].A copy of the report will be sent to each IPA member agency, with further copies available at £10. Non-members can purchase the report for £25.
Just two reports out of 50 are the exception to this: Reckitt Benckiser in the UK and Procter & Gamble in the US.
Reckitt Benckiser gave a great deal of coverage to its brand outlook and the strategy it has adopted to exploit its numerous brands, all of which brilliantly linked into the company’s overall strategy. It also distinguished itself by its use of KPIs [= "key performance indicators"] to explore its branding strategy. It had KPIs, over two years, on its media investment (media investment as per-cent of net revenues), on its brand positions (percent of net revenues in No.1 or No.2 brand positions), and the revenue from its top branded products. These KPIs offered metrics that provided strong factual support to the rest of the brand reporting narrative.
Procter & Gamble’s marketing strategy is incorporated into the chairman’s message and throughout the report into the overall strategy. They also explain on a brand by brand basis how their focus on innovation, and understanding of consumer needs delivers value; for example, enabling them to create a flexible product and brand in Bounty, which offers sub-brands for different needs (cost, absorbency [how apt, for the company that brought us Baby Dry Pampers]), each of which can then be successfully marketed to different groups.
By drawing on current best practice, this report provides insights, hints and tips for marketers generally, about how to provide more effective communication to shareholders about the role and impact of marketing ...”